These Terms of Service (“Terms”) govern your access to and use of the Affinitor platform, website, and related services (the “Service”) operated by Affinitor LTD (“Affinitor,” “we,” “us,” or “our”). By creating an account, booking a demo, or otherwise using the Service, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not use the Service.

1. The Service

Affinitor is an affiliate monitoring and compliance platform that helps brands spot, track, and act on affiliate violations. The Service includes, without limitation:

• 24/7 monitoring of affiliate activity in multiple languages and countries.
• Detection of brand bidding abuse in paid search.
• Identification of abused coupon codes, offensive websites, misleading discount claims, and other publisher violations.
• Breach alerts, screenshots, evidence links, and structured reports.

Specific features, monitored countries, languages, and limits depend on the plan you subscribe to.

2. Eligibility and Accounts

You may use the Service only if you are at least 18 years old and able to enter into a binding contract. You must use the Service on behalf of a business or other legal entity that you are authorized to represent.

When you create an account you agree to:

• Provide accurate, current, and complete information.
• Keep your credentials confidential and not share your account.
• Be responsible for all activity that occurs under your account.
• Notify us immediately of any unauthorized access or security breach.

We may refuse, suspend, or terminate accounts at our discretion, including where we suspect misuse, fraud, or violation of these Terms.

3. Subscriptions, Demos, and Payment

Some parts of the Service are offered on a subscription basis. Pricing, billing cycle, and included features are described at sign-up or in your order form. Unless otherwise stated:

• Fees are quoted exclusive of taxes; you are responsible for any applicable taxes.
• Subscriptions renew automatically until cancelled in accordance with these Terms or your order form.
• Fees are non-refundable except where required by law or expressly stated.
• We may change pricing on renewal with reasonable prior notice.

Free demos and trial accounts may be limited in scope, duration, and features, and may be modified or withdrawn at any time.

4. Acceptable Use

You agree not to:

• Use the Service to violate any law, regulation, or third-party right.
• Reverse engineer, decompile, scrape, or attempt to extract source code or underlying data structures of the Service, except to the extent permitted by law.
• Resell, sublicense, or provide the Service to third parties without our written consent.
• Use the Service to harass, defame, or unlawfully harm any person or organization.
• Upload malicious code, attempt to disrupt the Service, or circumvent any usage limits or security measures.
• Use the Service to build a competing product.

5. Customer Data and Inputs

You retain ownership of the data you submit to the Service, including your brand names, domains, targeted countries, affiliate program details, and account information (“Customer Data”). You grant Affinitor a worldwide, non-exclusive license to process Customer Data solely to provide, secure, and improve the Service.

You represent and warrant that you have all rights necessary to provide Customer Data to us and that our use of it as contemplated by these Terms will not violate any law or third-party right.

6. Monitoring of Public Affiliate Activity

The Service works by scanning publicly available signals on the open web, including search advertisements, coupon sites, and landing pages. You acknowledge that:

• Affinitor reports findings based on publicly observable data at the time of collection.
• Search results, ad placements, and publisher behavior change frequently; findings reflect a snapshot, not a guarantee of ongoing behavior.
• We do not make any final legal determination of “violation.” Whether a publisher has breached your affiliate program terms is your decision based on your own rules and applicable law.
• Action you take against publishers (deactivation, clawback, takedown, etc.) is your responsibility.

7. Intellectual Property

The Service, including all software, content, designs, trademarks, and documentation, is owned by Affinitor or its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your subscription term.

All rights not expressly granted are reserved. The Affinitor name, logo, and related marks are trademarks of Affinitor LTD.

8. Feedback

If you submit suggestions, ideas, or feedback about the Service, you grant Affinitor a perpetual, irrevocable, royalty-free license to use them without restriction or compensation.

9. Third-Party Services

The Service may link to or interoperate with third-party services (search engines, advertising platforms, data providers, payment processors). We are not responsible for third-party services and their use is governed by their own terms.

10. Confidentiality

Each party agrees to protect the other party’s non-public information disclosed in connection with the Service with reasonable care and to use it only to perform under these Terms. This obligation does not apply to information that is public, independently developed, or rightfully received from a third party.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, AFFINITOR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ALL VIOLATIONS WILL BE DETECTED OR ACCURATELY CLASSIFIED.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, AFFINITOR’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO AFFINITOR IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

IN NO EVENT WILL AFFINITOR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. Indemnification

You agree to indemnify and hold harmless Affinitor and its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of: (a) your use of the Service; (b) Customer Data; (c) your violation of these Terms; or (d) your violation of any law or third-party right.

14. Term and Termination

These Terms apply from the moment you first access the Service until terminated. Either party may terminate for material breach if the breach is not cured within 30 days of written notice. We may suspend or terminate your access immediately if we reasonably believe you have violated these Terms or pose a risk to the Service or other users.

On termination, your right to access the Service ends. Sections that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, indemnification, and governing law.

15. Changes to the Service or Terms

We may modify the Service or these Terms from time to time. Material changes will be communicated by email or in-product notice. Continued use of the Service after changes take effect constitutes acceptance.

16. Governing Law and Disputes

These Terms are governed by the laws applicable to Affinitor LTD’s place of incorporation, without regard to its conflict of laws rules. Any dispute will be resolved in the competent courts of that jurisdiction, except where mandatory consumer or local law provides otherwise.

17. Miscellaneous

• Entire agreement: These Terms and any order form are the entire agreement between you and Affinitor regarding the Service.
• Severability: If any provision is unenforceable, the rest remains in effect.
• No waiver: Failure to enforce any right is not a waiver.
• Assignment: You may not assign these Terms without our consent. We may assign in connection with a merger, acquisition, or sale of assets.
• Force majeure: Neither party is liable for delays caused by events beyond reasonable control.

18. Contact

Questions about these Terms can be sent to:
Affinitor LTD Email: [email protected]